This agreement is subject to applicable consumer protection and commercial laws.
1. Parties and Definitions
1.1 Service Provider
Company Name: GeoRanke Teknoloji A.Ş.
Address: Maslak, Büyükdere Caddesi No:255, 34398 Sarıyer/İstanbul
Email: info@georanke.com
Phone: +90 (212) 555 00 00
1.2 Definitions
- "Platform": GeoRanke web application and related services
- "User": Natural or legal person registered on the Platform
- "Service": AI-based brand visibility tracking and optimization services provided through the Platform
- "Subscription": Service package and payment plan selected by the User
- "Content": All data created or uploaded on the Platform
2. Service Description
GeoRanke is a SaaS (Software as a Service) platform that provides the following services:
Citation Tracking
Automatic tracking and reporting of brand/domain citations in AI search engines
Competitor Analysis
Comparative analysis of competitors' performance in AI search engines
Content Optimization
AI-based content recommendations and optimization guidance
Reporting
Detailed performance reports and visibility analytics
3. Account Creation and Membership
3.1 Membership Requirements
- Be over 18 years of age
- Provide a valid email address and contact information
- Provide accurate and up-to-date information
- Create only one user registration per account
3.2 Account Security
The User is responsible for the confidentiality and security of account credentials (username, password). The User is responsible for all activities that occur in the account. Suspected unauthorized access should be reported immediately.
4. Subscription and Payment Terms
4.1 Subscription Types
| Package | Billing | Features |
|---|---|---|
| Starter | Monthly / Annual | 1 domain, 50 prompts, basic reports |
| Professional | Monthly / Annual | 5 domains, 200 prompts, advanced reports |
| Enterprise | Monthly / Annual | Unlimited domains, unlimited prompts, all features |
4.2 Pricing
- All prices are shown inclusive of applicable taxes
- Payments are processed in your local currency
- Accepted payment methods: Credit/Debit Card, Bank Transfer
- Discounted pricing applies to annual subscriptions
4.3 Automatic Renewal
4.4 Subscription Cancellation
- Subscription can be cancelled at any time
- Cancellation takes effect at the end of the current billing period
- Cancellation can be done from Dashboard > Subscription
- After cancellation, your account goes into read-only mode
5. Right of Withdrawal
In accordance with applicable consumer protection laws, consumers have the following rights:
5.1 Withdrawal Period
You can exercise your right of withdrawal within 14 (fourteen) days from the date of the contract without giving any reason and without paying any penalty.
5.2 Exercising Right of Withdrawal
- Withdrawal notice must be made with a clear statement
- Email: support@georanke.com
- From Dashboard > Subscription > "Right of Withdrawal" section
5.3 Refund Process
In case of exercising the right of withdrawal, the amount paid will be refunded to the User's payment method within 14 days.
5.4 Exceptions to Right of Withdrawal
The right of withdrawal cannot be used when the service has been fully performed (for example, all your prompt rights have been used) and the User has given prior written consent.
6. Usage Rules
6.1 Acceptable Use
The User agrees to use the Platform only for lawful purposes and in accordance with this Agreement.
6.2 Prohibited Activities
The following activities are strictly prohibited:
- Creating or sharing content that violates laws
- Actions that endanger platform security
- Reverse engineering, source code analysis
- Intentionally exceeding API limits
- Unauthorized access with bots, scrapers or automated tools
- Accessing other users' data
- Creating spam or misleading content
- Account sharing or creating unauthorized sub-accounts
7. Intellectual Property Rights
7.1 Platform Ownership
The Platform, software, design, logos, trademarks and all related intellectual property rights belong to GeoRanke. The license granted to the User authorizes limited use of the service and does not include transfer of ownership rights.
7.2 User Content
The User retains ownership of content created on the Platform (prompts, domains, reports). The User grants GeoRanke a limited license necessary for providing services over this content.
7.3 Feedback
Feedback and suggestions provided by the User may be freely used by GeoRanke for service improvement purposes.
8. Service Level and Warranties
8.1 Service Access
GeoRanke targets 99.5% annual uptime. Planned maintenance is announced in advance.
8.2 Data Backup
Platform data is backed up daily. Backups are retained for 30 days.
8.3 Warranty Disclaimer
9. Limitation of Liability
9.1 Indirect Damages
GeoRanke shall not be liable under any circumstances for indirect, incidental, special, consequential or punitive damages (including loss of profit, data loss, business interruption).
9.2 Maximum Liability
GeoRanke's total liability is in all cases limited to the subscription fees paid by the User in the last 12 months.
9.3 Third Party Services
The Platform integrates third party services (AI search engines, payment providers, etc.). GeoRanke cannot be held responsible for interruptions or changes in these services.
10. Account Suspension and Termination
10.1 Termination by GeoRanke
Your account may be suspended or terminated in the following cases:
- Violation of Terms of Service
- Failure to fulfill payment obligations
- Illegal activities
- Actions threatening platform security
10.2 Termination by User
The User can close their account by cancelling their subscription at any time. After account closure, data is retained for 30 days and then permanently deleted.
10.3 After Termination
- Platform access ends immediately
- No refunds are made for unprocessed payments (withdrawal rights reserved)
- User data is retained according to specified retention periods
11. Changes
11.1 Agreement Changes
GeoRanke may update these Terms of Service from time to time. Significant changes are notified via email and platform at least 30 days before they take effect.
11.2 Service Changes
We reserve the right to improve or change platform features. Significant changes are announced in advance.
12. Dispute Resolution
12.1 Applicable Law
This Agreement is subject to the laws of the jurisdiction where GeoRanke operates.
12.2 Jurisdiction
Consumer Transactions: For Users with consumer status, consumer arbitration boards or consumer courts are authorized according to monetary limits.
Commercial Transactions: For commercial users, courts in the company's registered location are authorized.
12.3 Consumer Arbitration
Consumer disputes may be resolved through arbitration according to local regulations.
- Small claims: Consumer Arbitration Boards
- Larger claims: Consumer Courts
13. General Provisions
13.1 Entirety
This Agreement constitutes the entire agreement between the parties and supersedes all prior oral or written agreements.
13.2 Waiver
Failure to exercise or delay in exercising a right does not constitute a waiver of that right.
13.3 Severability
The invalidity or unenforceability of any provision of this Agreement does not affect the validity of other provisions.
13.4 Assignment
The User cannot transfer rights and obligations under this Agreement without GeoRanke's written consent.
14. Contact
For questions about this Agreement:
By accepting these Terms of Service, you can start using GeoRanke services.